Neo Saint Cloud Shoulder Bag
Choose how you prefer to have your package delivered: home, at a pick-up point or an alternative location.
| Region | Delivery time |
|---|---|
| Sweden | 1-2 business days |
| Other Nordic countries and EU | 1-3 business days |
| Rest of the World | 1-4 business days |
For orders within Sweden you can choose from PostNord MyPack and DHL, with delivery in 1-3 business days.
Returns
All purchases made within Sweden and EU can be returned. Our return period is 14 days. Please email support@affordableluxurys.com stating your order number and reason for return. The return cost is 299 SEK. You can read more about our terms and conditions for returns here.
Purchases made from outside of the EU can not be returned.
Exchanges
The process for making exchanges is the same as when making a return. General return period is 14 days. Please email support@affordableluxurys.com stating your order number and reason for exchange. Our customer info team will need to know if your requested product is still in stock before they can initiate your exchange. The exchange cost is 299 SEK.
Satisfaction guarantee
Your satisfaction is our top priority. If our products or services fail to live up to our high standards for any reason, please reach out to our Customer Loyalty Team at support@affordableluxurys.com and we promise to fix it.
